FAQ

FAQ - Frequently Asked Questions

How soon should I call the Spartan Moving Company?
The earlier you call, the better. The more lead time you can give, the more likely we will be able to meet your preferred pick-up and delivery schedule and be ready to address all your moving needs.
Can I get on-site estimate?

Yes, upon request, we will send one of our relocation consultants to your home. Spartan relocation consultants are trained to assist you with all your moving needs, and to advise you on any relocation related question. Our relocation consultant will provide you with a written binding estimate, which specifies all costs and services included.

What should I pack by myself?

The term packing refers to small objects and loose items. It does not mean to include furniture. The level of packing you should do is entirely dependent upon the amount of time, money, and energy that you may want to spend. You can leave the entire packing to us, pack partially, or pack everything by yourself. Most customers prefer the movers to pack all artwork, lamps, electronics, breakables, and delicate objects.

How will the movers protect my furniture?

Spartan Moving Company provides full protection service to all furniture. All furniture will be fully wrapped with heavy duty moving pads. Glass, marble, and delicate surfaces will be crated by the movers in cardboard or blankets.

Should I dismantle and reassemble my furniture?

You may if you wish to save some time, but it is not necessary. In fact, most clients leave all dismantling and reassembling work for the movers. The movers will reassemble all the furniture that was dismantled.

Do my appliances need special attention?

Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, or mechanical arms, should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move. Saprtan Movers will perform these services using either our own qualified personnel or an authorized service company.

My new location is not ready yet. What should I do?

If your new home is not ready, you have two options from which to choose. One is to extend your stay at your old location. The second is to store your goods in any public storage you want until the new location is ready.

What type of payment do you accept?

We gladly accept payments in certified check, money order, cashier’s check, or cash. We Charge a little deposit in the amount of $50 in case of last minute cancellation.

What happens if I have to reschedule my move?

Spartan is aware of the complexity of moving in general, and choosing a moving date in particular. Therefore, we are always ready to accommodate any change to our customers’ moving schedule. Please contact our representative, as soon as you know about the required change in moving arrangements.